Community Knowledge
Permanent URI for this collectionhttps://knowledgedemocracydspace.com/handle/123456789/1071
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Item Local knowledge, social movements and participatory research: Indian perspectives(Participatory Research in Asia (PRIA), 2021-11-30) Participatory Research in Asia (PRIA)Item Women and multiple vulnerabilities in an area of unrest: Key issues and challenges of tribal women in dumka and jamtara districts of Jharkhand: Final report(Participatory Research in Asia (PRIA), 2013-11-12) Jaitli, Namrata; Singh, Shivani; Ahluwalia, Deepa; NasruddinItem Enabling Public Grievance Redressal Systems in Municipalities: An Operational Manual(Society for Participatory Research in Asia (PRIA), 2013)Grievance redressal lies at the heart of accountable governance, yet in many contexts it remains fragmented and inaccessible to ordinary citizens. This manual offers a practical framework for designing and implementing public grievance systems that are transparent, responsive, and rooted in citizen participation. It sets out processes for creating enabling environments, building institutional structures, and clarifying roles for officials and communities alike. By addressing both procedural steps and the broader ethos of trust and accountability, the manual positions grievance redressal not only as a technical exercise but as a means of deepening democratic practice.