Publications
Permanent URI for this collectionhttp://192.9.200.215:4000/handle/123456789/196
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Item Dialogue Across Difference?(1997) Wadsworth, YolandThis paper, presented at the 4th World Congress on Action Research, Action Learning, and Process Management, explores the evolution of participatory and action-oriented research methods. The author reflects on the journey from conventional social science to more participatory, dialogue-centered methodologies. It focuses on the importance of dialogue as a tool for mutual knowledge construction, especially in contexts marked by power imbalances and diverse cultural experiences. Case studies in psychiatric services evaluation and social services are discussed to illustrate the potential of dialogue across differences in fostering understanding, trust, and systemic change.Item Building in Dialogue Between Consumers and Staff in Acute Mental Health Services(1998) Wadsworth, Yoland; Epstein, MerindaThis paper describes the methodology, material, and findings from a participatory action research project conducted by an Australian consumer organization in collaboration with staff at a major public psychiatric hospital. The study aimed to establish a dialogue between consumers and staff, exploring how consumer feedback could be incorporated into the organizational structure and culture. The research focused on using systems thinking to address defensive routines and silences within the communication process between staff and consumers. The study’s findings suggest potential ways to improve staff-consumer communication in mental health services, promoting systems change and a more inclusive dialogue.